Our Ulysses blue butterfly wind chimes make a lovely accent in your garden, patio or as an ornament in your home or as a memorial. It is accented with crystal, glass beads, copper and stained glass chimes with copper mountings. The wind chime measures approximately 4 1/4 inches wide by 14 inches long.
The material we make our butterflies with is a specialty synthetic that is waterproof, tear proof, color fast and can withstand extreme temperature variations. The manufacturer of this material even has man-on-the-street challenges where they challenge people to tear the material and they can't do it.
We make the beaded strands on nylon coated stainless steel cable so that they stand the test of time. We make a quality product intended to last for many years of enjoyment.
So, go ahead and hang it outside and enjoy it. In the event that a bead, accent piece, or glass color becomes unavailable, we reserve the right to make a similar substitution. The butterfly itself will not be changed.
We also have customers who hang them in their homes in windows or in front of a fan or air duct.
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We gladly accept returns and exchanges in the event that your item has been
damaged during shipment. You’ll also need the receipt or proof of purchase as well as a photograph of the damaged item.
Contact us within: 14 days of delivery
Ship items back within: 21 days of delivery
We don't accept cancellations. But please contact us if you have any
problems with your order.
The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs unless the item arrived at its original shipping destination damaged. If the item is not
returned in its original condition, the buyer is responsible for any loss
in value.
To start a return, you can contact us through the Etsy messaging system. If
your return is accepted, we’ll send you instructions on how and where to
send your package. Items sent back to us without first requesting a return
will not be accepted. We will notify you once we’ve received and inspected
your return, and let you know if the refund was approved or not. If
approved, you’ll be automatically refunded on your original payment method.
Refunds will be made for your purchase price of the product(s) and
applicable taxes, minus adjustment for damages if needed. Refunds will not
be made for shipping fees if the item is not being returned due to damage.
Please remember it can take some time for your bank or credit card company
to process and post the refund.
Damages and issues
Please inspect your order upon reception and contact us immediately if the
item is defective, damaged or if you receive the wrong item, so that we can
evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as
food, flowers, or plants), custom products (such as special orders or
personalized items), and personal care goods (such as beauty products). We
also do not accept returns for hazardous materials, flammable liquids, or
gases. Please get in touch if you have questions or concerns about your
specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you
have, and once the return is accepted, make a separate purchase for the new
item.
Materials: crystal, glass beads, copper, stainless steel cabl, synthetic butterfly.
